To lead your company, ensure performance standards, and comply with regulatory schemes you need policies and procedures that work—not a mountain of complicated minutia or technical overkill that challenges new hires and seasoned employees alike !
After all, you want employees working, not wasting time struggling to comprehend what's expected of them—or wasting everyone's time because they didn't bother reading essential information. Well-written, readily understood Policy and Procedures documents that sufficiently and adeptly explain your company's policies and procedures are critical management tools, especially in this era of HIPAA compliance, Sarbanes-Oxley (Sarbox), and similar regulations.
The professional policy and procedures writers at Probizwriters develop (and rewrite) policies and procedures that serve financial, organizational, and managerial objects. Properly drawn, these finely-tuned policy documents are powerful tools that enable employees, management, investors, bankers, and others to readily understand your company's philosphy, protocol, procedural standards, and compliance readiness. They also reveal the reasons and objectives underlying a policy or procedure when appropriate. Explaining "why" ensures comprehension. Compliance follows.
Complete, accurate policy and procedures documents are often a starting point for establishing and maintaining a comprehensive document-management system, which serves your company in positive ways as it grows. Once established, these documents are a framework for further development. Document maintenance becomes simpler. When these documents must be examined by third parties (e.g., in litigation or before auditors, regulators, bankers, judicial authorities), you are prepared to step up and deliver, instead of panicking and rushing to produce documents under pressure.
Some Questions to Ponder:
Are your policy and procedures documents readily understood?
Do they clearly identify issues and objectives?
Are rights or responsibilities vague or subject to differing interpretations?
Are they all written with "one voice?" As part of a whole? With consistency?
Or are they fractured, hobbled or pieced together randomly without central focus?
Are your policy and procedure documents regularly updated?
Do they reflect current technical reality? Or are they five years old?
Do your policies foster an organizational culture? Do you want them to? Are they doing the job?
Professional policy and procedures writers produce user-friendly, efficient policies and procedures that improve performance.
If you want your employees to use your procedural manuals, if following procedures properly saves you time, money, and reduces exposure to liability, if you want your P&P documents to be applied in practice, then they must be user friendly, both through streamlined, efficient writing, and through an easy-to-navigate user interface.
The documents as a group must be clear, concise and well organized. If reader’s fumble and don’t “get it,” or struggle to make use of the documents, they will not be used. This overwhelms employees, and costs your company in lost efficiency, and noncompliance.
P&P documents have to make your employees’ jobs easier, give them confidence and a certain comfort level, and enable them to readily understand the how and why and mechanics of their operating steps ... they have to be a tool that employees can rely on and will want turn to for guidance. These documents have to be inviting to your employees, not a turn-off.
A principal benefit of top-notch, functional policies and procedures is this:
Clarity leads to better employee performance, increased employee satisfaction, accountability, and less confusion about responsibilities. When employees can trust and rely on policy documents they use them—this creates happy employees. Competent policies and procedures also lower the prospect of employee claims or other forms of corporate conflict. When you must determine cause for holding employees accountable, unambiguous easy-to-understand procedures, policies, and rules are essential tools.
If this page has you thinking or nodding your head, it's probably time to implement or upgrade your P & P documents. So, let's Get it Done Today !